Delivery and Postage

I will aim to post out all orders to the UK  within 5 working days of ordering.  However, if you would like your jewellery in a shorter time please contact me to check when it is likely to be sent out as many orders will be ready sooner than this.  Postage charges are as follows and will be applied automatically at checkout:

> Orders up to £40 in value – cost of postage £3.00.  These will be sent out using Royal Mail’s 1st Class Large Letter post.  Royal Mail aim to deliver 1st class mail the day after posting, although this cannot be guaranteed.

> Orders £40 & over in value – cost of postage £6.50.  So that these orders are insured they will be sent out using Royal Mail’s Special Delivery service, and are guaranteed to arrive by 1pm the day after dispatch.  All parcels will require a signature on delivery, and wherever possible Royal Mail will leave your item with a neighbour and put a card through your door to tell you where you can pick it up from.

If you would like to collect your jewellery order from my studio in person please contact me directly to place your order (as my website automatically adds a postage charge) and payment can be made on collection of your jewellery.  Gift Vouchers do not incur a postage charge.

Orders are processed Monday to Friday; any orders placed after midday Friday will begin processing the following Monday.

Please contact me for details of international delivery before placing your order. The delivery timescales for made-to-order items or commissions will be discussed when you place your order.

All jewellery can be securely purchased from this website using Paypal. Your purchases are added to the Paypal basket as you shop, and you can alter the contents of your basket at any time. Once you are sure your basket is correct proceed to ‘checkout’ and you will be taken to the secure Paypal checkout which accepts all major credit and debit cards. All jewellery is presented in beautiful blue gift packaging, or a Susan Hill signature giftbox.